Frequently Asked Questions
How can I track my order?
You can track your order visiting the "Track Your Order" page inside the header menu
How long will delivery take
Delivery can usually take between 4 to 14 days depending on the country you are ordering from, and the current volume of orders.
For any possible delays, that make your order take more than 14 days to arrive, you will be contacted on your email.
Do you offer returns?
Of course! Return it within 30 days in sellable condition and you will get your money back right away.
Find more details at our 'Refund Policy' page.
Where can I contact you?
You can contact us on the 'Contact' page or you can email us at:
contact.makeupxlook@gmail.com
How can I cancel my order?
After you placed your order, you have a 24 hour grace period to cancel it once it has been confirmed.
Contact us at contact.makupxlook@gmail.com and we will help you with everything you need!
Still have more questions?
Don't hesitate to contact us and we'll make sure to answer every question you have